Knowledge Management Inc

Web Sevices | CRM | ERP | Data Management |
Identity Management | Training

Our Solutions

  • e-Commerce
  • e-Governance Solutions
  • Software Development, Legacy System Maintenance, Application Development, Software re-engineering etc
  • Telecommunications Embedded Systems, Middleware, ASIC Design etc.
  • Dynamic Matrix Control Corporation (DMCC)
  • IT Consulting
  • Corporate Training
  • Business Process Outsourcing

Our mission is to help our customers be clearly definitive in their respective markets by being competitive and profitable and they can depend on us...

Web Services

Any new technology arrives with its share of "clunker" ideas and mistaken visions, or poorly planned projects, mixed in inextricably with the gems. Failure to understand the market for the best ideas results in failure to exploit their potential. Enterprises must know these markets to understand their vendors' positioning, and how best to exploit the challenging but extremely promising Web services market.

The greatest challenge facing enterprises is grasping the real promise of Web services - as opposed to the ideal foisted on them by hype that is already beginning to deflate. As a result, the IT industry faces a challenge in understanding the pitfalls and benefits of Web services. Knowledge Management (KM) understands the intricacies of the Web Services technology, and can help the clients realize their goals.

To help all interested parties better comprehend the system in which Web services are likely to succeed, we lay out the following six entry points for successful Web services:

  • Web Services Architecture
  • Web Services Creation
  • Web Services Provisioning
  • Web Services Brokering
  • Web Services Management
  • Web Services Consulting and Integration

Web Services Architecture

Web services build on the concept of distributed computing, as it evolved from Unix OLTP to distributed component architectures and to the Internet architecture. A complete Web services architecture will consist of three runtime environments:

  • A Service Provider: This could be an application server or any engine that hosts a service.
  • A Service Consumer: This could be another application, a portal, a Web browser or cell phone that presents the service to the ultimate consumer.
  • A Services Manager: This management platform would act as a management environment for coordinating services while they are being used.
  • But Web services architecture isn't as simple as just a provider/consumer mode. It is the overriding theme surrounding the four platforms that dominate Web services. As such, Web services architecture is really only an "entry point" for those big enough to have some impact on service provision, service consumption, service production and service management.

Web Services Creation

Web services creation is a development cycle for services. Its success will be defined by the ability to coordinate development activities from process management through to testing and deployment of services. Important new Web services technologies, such as Logidex's Web services understanding/Web services enablement technology, should aid developers in this process. In addition, Gartner's forthcoming research on Web services production platforms and Web services tools will replace the former emphasis on the integrated service environment (ISE) as the primary metaphor for projects delivered to create Web services.

Web Services Provisioning

Web services provide a new opportunity for companies, and even individuals, to become suppliers of business services internally and over the Web.

Web Services Brokering

Brokering of preexisting Web services will provide a model for any enterprise that chooses to become an indirect supplier channel. For a fee, the Web services broker will connect users of a Web service with the provider of that service. Brokers will not create services, nor will they manage or host services. Instead, Web services brokers will focus on building a large supplier network and will mine that network to generate incremental revenue. The Web services broker will focus on aggregating an appropriate set of services and cataloging those services as a portfolio of offerings.

Web Services Management

The Web services network will catalyze efforts to build trading communities based on Web services. However, the key role for the Web services network will be in coordinating the management of Web services so that they provide a consistent level of quality. Web services management will consist of two levels: The Web services network, previously mentioned: These networks could be characterized as "value-added networks on steroids," which use Web services standards and a service-oriented approach. It is intended to be a hosted service for coordinating the activities of partners in a collaborative value chain. A product-level management platform, such as an application server with management facilities, or a product from a vendor such as Talking Blocks or Interkeel. Traditional electronic data interchange (EDI) companies; e-marketplace vendors and systems/network management players will also dominate in this space.

Web Services Consulting and Integration

Professional services will continue to be necessary in integration projects; Web services are no different. Service providers such as us, Knowledge management(KM) will typify the companies providing Web services consulting and integration.



Knowledge management (KM) has helped some of the world's most successful companies understand and use customer relationship management to achieve superior performance. We deliver a powerful combination of CRM knowledge - from brand strategy to sales optimization to contact center effectiveness - and technology expertise that helps companies maximize their Customer Relationship Management investment.

We use our deep business insight about how companies market, sell to and serve their customers to address each element of the customer experience and lifecycle. Our comprehensive approach allows us to take a multidimensional view and create a CRM solution tailored to your company, your industry and your brand.

Comprised of a series of logical steps and tasks, this comprehensive approach allows us to take a multidimensional view and help you realize the benefits of your CRM investments.

  • Customer Relationship Management Visioning & Assessment: the right first step in developing a strategic CRM road map
  • CRM Modeling: prioritization of key issues, benchmarking against world-class companies, gap analysis and mapping of all customer touch points and channels
  • CRM Select: review of available platforms and applications and selection of the right technology
  • CRM Solution Implementation: complete development, installation, configuration and integration of software solutions across legacy and partner systems
  • CRM Transform: leveraging of CRM investment by addressing process and human elements Including change management and organizational readiness
  • CRM Intelligence: valuable data gathered to accurately measure performance through business analytics, profiling and personalization
  • CRM Deploy: knowledge transfer, complete documentation, train-the-trainer sessions, training delivery, data conversion and production cutover
  • CRM Evolve: evaluation of current activities through end-user surveys, management reports and utilization statistics to drive new requirements and future enhancements

Our EAI consultants operate under the umbrella of our EAI Practice Group, which helps organizations investigate, evaluate, recommend and implement built or bought applications integration solutions. We review your current applications integration, identify potential risks of deploying new applications integration, and establish a baseline for future integration development efforts. Our four-phase approach yields significant business and technology benefits



Knowledge management(KM)'s ERP services can help you gain maximum value from your enterprise application systems, whether you are implementing the ERP solution for the first time, upgrading existing systems to improved Web-enabled systems, or optimizing existing systems to improve value.

Through Knowledge management (KM)'s unique implementation methodology, implementation time (and cost) can be reduced by up to 50%. By investing in enterprise services focused on your ERP systems, you will realize:

  • Added functionality/tools to better participate and compete in net markets (enterprise applications lay the net market foundation)
  • Improved business processes through more efficient systems and functionality, improving your competitive position
  • Reduced operations costs related to inventory, sales and human resources
  • Reduced cost of administering employee benefits by deploying self-serve applications over the Web
  • Eliminated constraints imposed by the current technical architecture that prevents integration of external markets

Knowledge management (KM)'s ERP Services are designed to provide organizations with the ability to cost-effectively deploy and upgrade SAP, Oracle or PeopleSoft enterprise applications. Depending on the need, we offer a complete range of services that you can use independently, or bundled together to create a comprehensive solution:

  • Upgrade Assessment Services -- provides a documented, repeatable approach designed to quickly analyze your current implementation and access the impact of upgrading to the current software release.
  • Upgrade Services -- upgrade activities include those tasks necessary to upgrade enterprise applications because of a new or upgrade release from the software vendor.
  • Implementation Services -- provides efficient, repeatable methodologies for enabling an enterprise application in your environment.
  • Implementation time for an enterprise application can be reduced by more than 50%.
  • Optimization Services -- allows you to better realize the value of your already installed enterprise application with a targeted ROI of less than six months.
  • Eliminated constraints imposed by the current technical architecture that prevents integration of external markets.

Data Management


PEAK IT is the Data Management Division of Knowledge management(KM) Systems specializing in Data Management, Data Warehousing, Business Intelligence, Storage Management and Security Technologies.

The information you capture about your customers, vendors, employees, and other critical business processes has enormous value when leveraged correctly. Communicating an organization's business knowledge to its associates and partners is essential for its success.

We help you to transform your business knowledge into business intelligence. We specialize in conceptual, logical and physical database design, implementation and support for operational transaction (OLTP) systems and decision making data warehouse (OLAP) systems.

Partnerships (Reselling)

We offer customized end-to-end enterprise data management solutions to support the organization’s transactional (OLTP) and Decision Support (OLAP) Systems.

Enterprise Partner of Computer Associates for data modeling, storage and security product lines.

Solution Partner of Oracle, Sybase and Microsoft for reselling database product line


We offer customized end-end enterprise data management solutions to support the organization’s transactional (OLTP) and Decision Support (OLAP) Systems.

Product Reselling - ERwin, Oracle, SQL Server, Sybase, Informatica, Business Objects, Brightstor/ARCServe.

Training (On-site and Off-site) - ERwin, Oracle, Informatica, Business Objects, Cognos.

Staff Augmentation (Contract/Permanent) - Data Architect, Data Modeler, Data Analyst, DBA, Database Developer, DW Architect, DW Developer, BI Developer, DW Business Analyst, DW Manager, Project Manager.

Projects Consulting/Outsourcing (On-site, Offsite and Offshore) Database Management, Data Warehousing and Business Intelligence Projects.

Technical Expertise

Enterprise Data Modeling (Data Architecture, Data Modeling, Data Analysis, Process Modeling, Object Modeling).

Database Management (Architecture, Development, Administration) Metadata Management.

Metadata Management.

ETL (Data - Integration, Extraction, Transformation, Loading).

Business Intelligence (Query/Reporting, Multi Dimensional Reporting (OLAP/MOLAP/ROLAP), Data Mining).

Storage Management (Enterprise Storage Automation, Data Availability, Media Management, SAN and NAS Management, Storage Resource Management).

Software Expertise

Data Modeling: ERwin, BPwin, Examiner, Paradigm Plus, Model Mart, Oracle Designer, Power Designer, Rational Rose.

Meta Data: CA Platinum Repository.

Database: Oracle, Sybase, SQL Server, DB2/UDB, Teradata.

ETL/BI: Informatica, DataStage, DTS, COGNOS, Business Objects, Brio, Micro strategy, SAS.

Storage: CA Brightstor/ARCServe.

Industry Experience

Public Sector - Federal, State and Local Govt. and Education Institutes Vertical - Finance, Brokerage, Banking, Insurance, Telecommunication, Pharmaceutical, Bio Tech, Manufacturing, Healthcare, Travel, Airline, Service.

Value Proposition

We assure our customers complete satisfaction by providing quality service, best pricing and a commitment to on time, on budget delivery of our Services.

Identity Management


Always up to date on the latest technological innovations, Knowledge management (KM) staff is trained and experienced in the following components of Identity Management:

  • Provisioning/De-provisioning
  • Access Management
  • Password Management
  • Directory Services
  • Virtual Directories
  • MetaDirectories

Knowledge management (KM) can help you strategize and develop a complete Identity Management infrastructure—from planning and building the architecture, to implementing individual components, to providing highly sophisticated security systems. In short, we’ll provide the best practices, expertise, and genuine experience that will make Identity Management a reality for your company. Knowledge management (KM) offers the following Identity Management services:

  • Software Implementation & Integration
    Knowledge management(KM) partners with the leading IdM software providers, and our staff is qualified to implement their solutions so that they are used to their fullest potential, and so that you will achieve the most rapid ROI possible. New software implementations often include business process re-engineering, application development, and integration between new and existing applications.
  • Strategic Route Development
    This service was developed for customers who are taking their first steps towards a consolidated Identity Management infrastructure.
  • Software Selection
    Knowledge management (KM) will assist in the task of software selection for the various components of your IdM solution.
  • KM Diagnosis
    Knowledge management (KM)’s KM Diagnosis program is designed to validate a customer’s existing investment in Identity Management infrastructure, and to make recommendations for future improvements.
  • Quick Start
    Knowledge management (KM)’s Quick Start program is designed for companies that want to “get their feet wet,” and demonstrate a quick win with the rapid deployment of a foundation of Identity Management infrastructure.

Maximize Return on Investment

Knowledge management (KM)’s Identity Management Customers typically start realizing returns within the first few months of their initiatives. This immediate “hard” ROI is driven by IM infrastructure components that significantly reduce development, hardware, licensing, password resets, support, and administration costs. “Soft” ROI will also become apparent, as employees become more productive, or customers are enabled to interact more efficiently with your company.

Certainly, new benefits are realized as each phase of a program is completed. Overall, a company should expect to see a substantial ROI within a year. Knowledge management (KM) will help you develop a solid business case to demonstrate benefits, and Maximize ROI for this crucial solution.



Corporate Training

Be educated, be prepared. Knowledge management (KM) provides computer education in almost all software and networking applications. It distinguishes itself from others through a quality of education, engineered by a dexterous mix of established teaching ideologies, modern methodologies and technically qualified instructors. Knowledge management (KM)’s methodologies make learning an enjoyable as well as a rewarding experience. KNOWELDGE MANGEMENT (KM) always emphasizes on excellence.

Area in which Knowledge management (KM) provides corporate Training is:

  • DB
  • Mainframe
  • Team Building
  • Project management
  • Corporate standards
  • Electronic Medical Billing
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